
State Farm® Insurance Agent Thad Madsen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Taylor Reed
July 29, 2025
"As for me and Trevor, we have had great experiences all around - both personal and business policies! We generally see/speak with Taylor, which she has been amazing help! She has been eager to help with anything and everything we throw her way, as well as very quick/responsive! For the other employees we have encountered, they have all been very welcoming and helpful!"
"Hi Taylor! Thank you so much for the kind words and for taking the time to share your positive experience with us! We're so happy to hear that both you and Trevor have had great experiences with us across the board. Taylor truly goes above and beyond, and we’re thrilled to know her responsiveness and support have made a difference for you. We appreciate your trust in us for both your personal and business policies, and we’re always here whenever you need us!"
Cheyenne Begeman
July 29, 2025
"Ashley was incredibly helpful, knowledgeable, and very easy to work with. The process was so quick and enjoyable!"
"Thank you so much for the great review, Cheyenne! We're so glad to hear that Ashley was able to make the process quick, smooth, and enjoyable for you. Her knowledge and care truly make all the difference, and we’re happy you had such a positive experience securing your life insurance. We will always be there for you!"
Vickie Barker
July 29, 2025
"Wendy was a pleasure to work with. She made switching to State Farm a smooth and easy transition. Everyone in the office is friendly and helpful. I would recommend Thad Madsen State Farm to anyone needing a respectable, reliable insurance company."
"Thank you so much, Vickie! We’re thrilled to hear Wendy made your transition to State Farm seamless—it means a lot to know you felt supported throughout the process. We truly appreciate your recommendation and look forward to continuing to serve you and all of your insurance needs for many years to come!"
King Kids
July 24, 2025
"Got everything completely squared away for 4 vehicles and home in 24 hours! Pricing was very competitive, and they were very professional and friendly. Highly recommended."
"Thank you so much for the kind words! We're thrilled we could get everything squared away so quickly for your vehicles and home—and at a competitive rate too! Our team here at Thad Madsen takes pride in delivering friendly, efficient service, and it means a lot to know we hit the mark. We truly appreciate the positive recommendation and look forward to being here whenever you need us!"
Kory Gallagher
July 21, 2025
"Just switched to state farm!!! Taylor helped me with the switch she is extremely friendly and helpful! Had answers to all my questions and is always quick to respond when I have extra questions. i am so happy with the service im receiving would highly recommend"
"Thanks so much for the kind words, Kory! We’re thrilled to have you as a part of our State Farm family. Taylor and the team are here anytime you need help or have questions. We’re excited to support you and look forward to being your trusted insurance team for years to come!"
Colby Dowell
July 7, 2025
"Great service and clear communication made my switch to State Farm an easy transaction."
"Thank you for the kind words! We're glad to hear that our clear communication and great service made your switch to State Farm smooth and easy. We appreciate your trust and look forward to serving you!"
Israel Allen
July 2, 2025
"Wendy is always amazing and very helpful! We have had a great experience with this office from day one."
"Thank you for the kind words! We’re so glad to hear that Wendy has consistently provided amazing and helpful service. It’s wonderful to know you’ve had a great experience with our office from the very beginning—we truly appreciate your continued trust and support!"
Joeseph Quinn
June 19, 2025
"Thad Madsen was recommended to me by a family member who only had great experiences. I've been with them for about a year and I personally have only had great experiences. They are very professional and willing to help in any circumstance."
"Thank you for sharing your experience! We’re so glad you joined us through a family recommendation and that your time with Thad Madsen and the team has been just as positive. Providing professional, reliable service is what we strive for, and we truly appreciate your trust and continued support!"
TERRY HODGES
June 17, 2025
"Ashley made it easy. No pressure. Very professional. Saved me money for the same coverage."
"Thank you for the great feedback! We’re glad to hear Ashley made the process easy and pressure-free while helping you save money without sacrificing coverage. We appreciate your trust and are here whenever you need us!"
John Teater
June 13, 2025
"Across the board every team member helps and always takes care of our needs. They are responsive and listen to your insurance needs and find policies to protect your property. Thank you Thad and your team!"
"Thank you so much, John! We truly appreciate your kind words and thoughtful review. It means a lot to hear that our team has been responsive and helpful in meeting your insurance needs. Our entire team here at Thad Madsen State Farm is grateful for your trust, and we’re always here to protect what matters most to you!"
Angelia Midkiff
June 4, 2025
"Outstanding Service from Ashley! I can’t say enough great things about working with Ashley at Thad Madson State Farm. From the very beginning, she was incredibly helpful, taking the time to explain everything in a way that was clear and easy to understand. Her communication was top-notch—she was always quick to respond, thorough with her answers, and made sure I was never left wondering about the next steps. What really stood out was her knowledge. Ashley clearly knows her stuff and was able to walk me through the details of my policies with confidence and accuracy. She anticipated my questions before I even asked them and made the whole process smooth and stress-free. Perhaps most impressive was her follow-up. Ashley stayed in touch throughout, making sure everything was completed and that I had what I needed. That level of care and attention is rare and truly appreciated. If you're looking for someone who is professional, knowledgeable, and genuinely cares about helping you, Ashley is the one to talk to. Thank you for the outstanding service!"
"Hi Angelia! Wow — thank you so much for your incredibly kind words! We're thrilled to hear that Ashley provided such an outstanding insurance experience for you. She truly takes pride in delivering top-notch service, and it's wonderful to know that her knowledge, communication, and follow-through made such a positive impact. We’re so lucky to have her on our team, and even more grateful to have clients like you. Thank you again for taking the time to share your positive experience — we will always be there for you!"
Daniel Long
May 30, 2025
"They were so helpful getting my policies in order!"
"Hi Daniel! We're so glad we could help get your policies in order and make the insurance process smooth for you. That's what we are here for! We look forward to serving you for many years to come!"
Brad Gutzman
May 29, 2025
"Thad and Thad’s office are amazing , always willing to help and always there when you need them ."
"Thank you so much for the kind words, Brad! We're proud to be here when you need us and truly appreciate your continued trust in our team here at Thad Madsen State Farm. It's always a pleasure working with you!"
Beth Still
May 22, 2025
"Taylor did a great job getting us set up and moved over to State Farm. Quick and easy!"
"Thank you for the great review, Beth! We're so glad to hear that Taylor made your switch to State Farm quick and easy. We appreciate your trust and are excited to have you with us! Welcome to the Family!"
Will Wildschuetz
May 22, 2025
"Wonderful service, great rates!"
"Hi Will! Thank you for the kind words! We're so glad to hear you're happy with our insurance services and rates. We appreciate your support and are always here if you need anything!"
Stetson Ash
April 29, 2025
"Headache free down to earth insurance with these people. Thank you Wendy for everything! 😁"
"Thanks so much, Stetson! We’re all about making insurance simple and stress-free, and we’re thrilled to hear Wendy delivered just that. I will be sure to share your kind words with Wendy - this will make her day! We appreciate you taking the time to share your positive experience with us!"
Courtney Brown
April 10, 2025
"Odessa State Farm will always make you feel like family. The team goes above and beyond to get the best price, Wendy especially! She has been there for over 25 years and I trust her inexplicably! When you do business there, you can still feel the small town vibes that so many other businesses have lost! Thank you to Wendy for bringing me back into the fold!"
"Courtney, thank you so much for this heartfelt review! We're incredibly grateful for your trust and kind words. Wendy is truly one of a kind, and we’re lucky to have her on our State Farm team! We’re so glad you feel the small-town care we work hard to keep alive every day. It means the world to have you back with us — and we look forward to serving you for many more years to come!"
George Williams
March 25, 2025
"Over the past 12 years I've always worked with Wendy. She is wonderful. Always has an answer for my questions and if she doesn't know she always finds out for me! Love working with her"
"Thank you for your wonderful review, George! We’re so glad to hear that Wendy has consistently provided you with excellent service and answers to your questions. She’s truly an asset to our State Farm team, and we’re grateful for your continued trust. We look forward to continuing to serve you & all of your insurance needs!"
Ashley Loveall
March 11, 2025
"Thad and Ashley have been an amazing help insuring my daughter and myself. Ashley goes above and beyond to be sure we are getting every discount and have affordable premiums all while being sure we have the best coverage. Would 100% recommend this group to anyone looking to switch auto coverage."
"Thank you, Ashley! We’re so glad to hear that Ashley and the rest of our State Farm team here in Odessa has been able to help you and your daughter find the best coverage at the best value. Providing top-notch service and ensuring you get every discount available is always our goal! We truly appreciate your recommendation and are here whenever you need us!"
Joey Dawn Burnett
March 3, 2025
"Wendy was able to lower my rates and get me same day coverage. I look forward to working with you in the future!"
"Thank you for your kind words, Joey! We're so glad Wendy was able to help you find a great rate and get you covered the same day. We look forward to working with you in the future as well!"
Robert King
March 1, 2025
"Great people who care about their customers."
"Thank you, Robert! We appreciate your kind words and our team here at Thad Madsen State Farm are always here to help. Your support means a lot to us!"
Kristen Campbell
March 1, 2025
"Everyone in this office is so friendly and knowledgeable! They regularly check in to make sure my coverage is up to date and I'm receiving the best possible rate. This team goes above and beyond in so many little ways to make sure my family is protected. We're lifetime customers!"
"Thank you, Kristen! We're so glad to hear that you feel taken care of by our team. Your trust and loyalty mean the world to us, and we're always here to make sure you have the best insurance coverage. We appreciate you!"
Zack Larson
February 28, 2025
"I’ve been with State Farm since I was 16, specifically with this branch and I have received nothing but overwhelming support and no-nonsense cooperation. Wendy has helped me from vehicle to vehicle, life insurance to home owners insurance and is a huge asset to the company. I would highly recommend."
"Thank you, Zack! We truly appreciate your loyalty and kind words. Wendy and our team are always here to provide the support and guidance you need. We're grateful to have you as a valued customer and look forward to serving all your insurance needs for many years to come!"
Mike G
February 26, 2025
"Every time I have a question or concern, this office is takes care of it quickly. The staff is friendly and knowledgeable."
"Thank you, Mike! We're glad to hear our team is providing quick and knowledgeable service. We appreciate your insurance trust in us and are always here to help!"
Kristen Oder
February 25, 2025
"Thad and his team are absolutely the best! We reached out to them for a quote on our homeowners insurance and they saved us over $200 per month! Their level of customer service professionalism and knowledge is unmatched! We worked with Ashley who quoted us an additional policy for our five autos again, saving us $$$! Give them a call for all of your insurance needs, you won’t be disappointed! 🚗 🏡 💯 🫶🏻"
"Thank you, Kristen! We're so glad to hear that Ashley, and the rest of our team here at Thad Madsen State Farm was able to help you save on both your homeowners and auto insurance. Providing top-notch customer service and expertise is what we strive for! We truly appreciate you placing your insurance trust in us! 🚗🏡💯😊"