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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dana mcelhaney

April 13, 2024

5  out of  5 rating by dana mcelhaney
"Always have had state farm insurance. Great customer service and always on top of things. Willing to help in anyway they can. Example: hit a deer with my car, had trouble with the tow company, called Thad madsen state farm that morning and Wendy was great help getting everything squared away with our issues. I wouldn't go anywhere else. Well worth what I pay."
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Leah Lindemann

April 11, 2024

5  out of  5 rating by Leah Lindemann
"A great guy and business!"
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Bobbi Tyler-Gorham

April 10, 2024

5  out of  5 rating by Bobbi Tyler-Gorham
"Wendy at Thad Madsen State Farm is simply the best! She is always very helpful with my car insurance questions."
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tasha romazon

March 25, 2024

5  out of  5 rating by tasha romazon
"Wendy at Thad Madsen State Farm is wonderful! We have received quotes from her for life, auto, and home at different times in the past two years. She is so friendly and provides the best customer service. She takes the time to explain different coverage options and gets to know your needs so she can recommend only the coverages you need. By far, the best insurance person/company we have ever worked with!"
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Ellie MacLaughlin

March 25, 2024

5  out of  5 rating by Ellie MacLaughlin
"Thad was able to help me throughout every step of my insurance process when I was in my wreck and never made me feel like I didn’t know what was going on. He always was willing to help and never made me think a question I have was dumb or not important! Extremely good service!!!"
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Brent Young

March 23, 2024

5  out of  5 rating by Brent Young
"Great experience! Taylor our account representative was amazing, answered all our questions, made us feel very comfortable with the switch to State Farm."
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Maranda Glidewell

March 20, 2024

5  out of  5 rating by Maranda Glidewell
"I had an absolutely amazing experience with Thad’s State Farm Office. I had the pleasure of working with Ashley who is super helpful and knowledgeable. She was able to help me with quotes and answered every question I asked!"
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Naomi Alaniz

March 12, 2024

5  out of  5 rating by Naomi Alaniz
"Wendy has been so helpful and informative, especially as a first time insurance buyer! I highly recommend."
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Brandi Clark

March 11, 2024

5  out of  5 rating by Brandi Clark
"State Farm has always been my Auto/Home/Life Insurance company. Wendy is great to work with. She is always quick to get back to me and very patient when I need it most. I high recommend State Farm!"
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Chelsea Sanders

March 7, 2024

5  out of  5 rating by Chelsea Sanders
"I had the pleasure of experiencing exceptional service with Wendy at Statefarm. Wendy's professionalism and genuine care for her clients were evident from our very first interaction. she made the process effortless and stress-free. I am grateful to have had the opportunity to work with Wendy and highly recommend her to anyone in need of insurance services. She is a true asset to Statefarm and I am confident that anyone who works with her will have the same exceptional experience that I did."
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michael McGinnis

March 7, 2024

5  out of  5 rating by michael McGinnis
"Everyone was amazing there!!!"
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Chris Henning

March 5, 2024

5  out of  5 rating by Chris Henning
"The staff is always very friendly in the office. Wendy does a great job at answering questions and finding the best possible solution."
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Kayla Killough

February 28, 2024

5  out of  5 rating by Kayla Killough
"Taylor was amazing! She was extremely professional and helpful! I’m so thankful we used her 🙂"
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Jolene Hennon

January 24, 2024

5  out of  5 rating by Jolene Hennon
"The office is a well oiled machine, between Thad and his staff they don't miss a detail."
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Cody Allen

January 19, 2024

5  out of  5 rating by Cody Allen
"I dealt with Wendy and Thad on my new life insurance policies. Both made the process easy and answered my questions very well. I have been working with Wendy for over 10 years, she is very nice and willing to help, she also always responds promptly!"
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Jonathon Clark

January 16, 2024

5  out of  5 rating by Jonathon Clark
"Thad and his team have treated me great since day one. I travel a half hour just to do business with his office. Would highly recommend to anyone looking for an insurance agent."
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John Boyer

January 12, 2024

5  out of  5 rating by John Boyer
"I had a remarkable experience with Thad Madsen at State Farm. His exceptional professionalism, combined with profound knowledge, allowed him to effectively match products with our concerns. Thoroughly impressed with his expertise and assistance."
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Dawn Diel Boyer

January 12, 2024

5  out of  5 rating by Dawn Diel Boyer
"Thad is a great agent to work with. He is very knowledgeable about the products offered and discussing options to get the desired coverage. I highly recommend visiting him at his Odessa office if you’re curious about how to plan for your family’s future."
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Derrian Kratz

January 11, 2024

5  out of  5 rating by Derrian Kratz
"I have been a customer since I was a teenager and I love the quality of customer service and the kind and caring service the employees provide."
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Alexus Barney

January 5, 2024

5  out of  5 rating by Alexus Barney
"I’ve had insurance with State Farm for a little over a year now, and I am very pleased with the good work they have done for me. Thank you to all the staff with State Farm. I’ve had help with multiple staff members, they were very helpful & get you what’s perfect for you and your family. I highly recommend !"
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Linda Graham

January 4, 2024

5  out of  5 rating by Linda Graham
"State Farm employees are always friendly & helpful. Enjoy doing business with them."
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Jon Oetinger

December 14, 2023

5  out of  5 rating by Jon Oetinger
"Taylor was fantastic to work with and assist when my daughter was in an accident. She handled several things before I even asked questions. Within a few hours of the accident, I was contacted from State Farm as to the next steps, the car had been delivered to a body shop and a rental car had been arranged for my daughter. Without question Taylor and the team at Thad Madsen State Farm are a great insurance providor to work with."
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Lacinda Shelton

December 13, 2023

5  out of  5 rating by Lacinda Shelton
"Update: Had to re do my original review to add that once again Thad and his team is awesome. Called last min to get a quote for my Daughter because she was buying a car and was getting the run around from her current ins company, Ashley got right on it and had her signed up and ready to go in less than an hr. That’s customer service! THANK YOU THAD and ASHELY! Great work once again!!!!…… Called to get a quote and was helped immediately! Thad was very patient as I wasn’t fully prepared with some information he needed! I was able to provide what else was needed through text and he called me later in the day to give me some quotes! His team is also great, after few phone calls we were able to get insurance started immediately and we are now good to go! Couldn’t ask for a better agent! Thanks Thad 👏👏"
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Cameron Ayres

November 30, 2023

5  out of  5 rating by Cameron Ayres
"Ashley and Thad were both extremely helpful, and kind. They got me in and out as quickly and effectively as possible. Full respect for them both"
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tina caton

November 8, 2023

5  out of  5 rating by tina caton
"I have my insurance with State Farm, and I am very pleased with the good work they have done for me. Thank you State Farm."