
State Farm® Insurance Agent Thad Madsen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
George Williams
March 25, 2025
"Over the past 12 years I've always worked with Wendy. She is wonderful. Always has an answer for my questions and if she doesn't know she always finds out for me! Love working with her"
"Thank you for your wonderful review, George! We’re so glad to hear that Wendy has consistently provided you with excellent service and answers to your questions. She’s truly an asset to our State Farm team, and we’re grateful for your continued trust. We look forward to continuing to serve you & all of your insurance needs!"
Ashley Loveall
March 11, 2025
"Thad and Ashley have been an amazing help insuring my daughter and myself. Ashley goes above and beyond to be sure we are getting every discount and have affordable premiums all while being sure we have the best coverage. Would 100% recommend this group to anyone looking to switch auto coverage."
"Thank you, Ashley! We’re so glad to hear that Ashley and the rest of our State Farm team here in Odessa has been able to help you and your daughter find the best coverage at the best value. Providing top-notch service and ensuring you get every discount available is always our goal! We truly appreciate your recommendation and are here whenever you need us!"
Joey Dawn Burnett
March 3, 2025
"Wendy was able to lower my rates and get me same day coverage. I look forward to working with you in the future!"
"Thank you for your kind words, Joey! We're so glad Wendy was able to help you find a great rate and get you covered the same day. We look forward to working with you in the future as well!"
Robert King
March 1, 2025
"Great people who care about their customers."
"Thank you, Robert! We appreciate your kind words and our team here at Thad Madsen State Farm are always here to help. Your support means a lot to us!"
Kristen Campbell
March 1, 2025
"Everyone in this office is so friendly and knowledgeable! They regularly check in to make sure my coverage is up to date and I'm receiving the best possible rate. This team goes above and beyond in so many little ways to make sure my family is protected. We're lifetime customers!"
"Thank you, Kristen! We're so glad to hear that you feel taken care of by our team. Your trust and loyalty mean the world to us, and we're always here to make sure you have the best insurance coverage. We appreciate you!"
Zack Larson
February 28, 2025
"I’ve been with State Farm since I was 16, specifically with this branch and I have received nothing but overwhelming support and no-nonsense cooperation. Wendy has helped me from vehicle to vehicle, life insurance to home owners insurance and is a huge asset to the company. I would highly recommend."
"Thank you, Zack! We truly appreciate your loyalty and kind words. Wendy and our team are always here to provide the support and guidance you need. We're grateful to have you as a valued customer and look forward to serving all your insurance needs for many years to come!"
Mike G
February 26, 2025
"Every time I have a question or concern, this office is takes care of it quickly. The staff is friendly and knowledgeable."
"Thank you, Mike! We're glad to hear our team is providing quick and knowledgeable service. We appreciate your insurance trust in us and are always here to help!"
Kristen Oder
February 25, 2025
"Thad and his team are absolutely the best! We reached out to them for a quote on our homeowners insurance and they saved us over $200 per month! Their level of customer service professionalism and knowledge is unmatched! We worked with Ashley who quoted us an additional policy for our five autos again, saving us $$$! Give them a call for all of your insurance needs, you won’t be disappointed! 🚗 🏡 💯 🫶🏻"
"Thank you, Kristen! We're so glad to hear that Ashley, and the rest of our team here at Thad Madsen State Farm was able to help you save on both your homeowners and auto insurance. Providing top-notch customer service and expertise is what we strive for! We truly appreciate you placing your insurance trust in us! 🚗🏡💯😊"
Tina Waterbury
February 21, 2025
"Ashely was very professional, she made the process so wonderful. She helped us greatly. Love her so."
"Thank you so much for your kind words, Tina! We’re thrilled to hear that Ashley made the insurance process so smooth and helped you in such a professional way. We’ll be sure to pass along your appreciation to her—she’s definitely a star! If you need anything else, feel free to reach out!"
Mathias Flores
February 21, 2025
"Taylor was a huge help throughout the whole process helping me understand everything I needed to know and helping me get all the answers to all my questions and provided 11/10 customer service.I would definitely recommend State Farm because of Her"
"Thank you so much for your wonderful review, Mathias! We're so happy to hear that Taylor was able to help you every step of the way and provide such great customer service. We truly appreciate your recommendation and are grateful for your trust in us. If you ever need anything else, we're always here to help you and all of your insurance needs!"
Kim Cremeen
February 7, 2025
"So thankful to have gotten in touch with State Farm, as our premiums had previously skyrocketed and we needed solutions. Ashley is awesome and very patient and explanatory. I felt completely comfortable with the process. Thank you!"
"Kim, thank you for sharing your awesome insurance experience with us! We're so glad we could help you find a solution, and it's wonderful to hear that Ashley provided the patience and clarity you needed. We appreciate your trust in us and are always here if you need anything. Welcome to our State Farm family!"
Benjamin Cohen
February 4, 2025
"Ashley is the Best! Fast, friendly service and she saved us money, too!"
"Thank you, Benjamin! We’re so glad Ashley could provide fast, friendly service and help you save money on your insurance. We truly appreciate your support and look forward to serving you again in the future!"
Rocky D
January 27, 2025
"Professional staff, knowledgeable in all aspects of services and products offered. They carry all my policies"
"Thank you, Rocky, for your kind words and continued trust in us! We're thrilled to hear that you find our State Farm team professional and knowledgeable. It’s an honor to handle all of your insurance policies, and we’re always here to ensure you receive the best service possible. Don’t hesitate to reach out if you ever need assistance! We will always be there for you!"
David Specker
January 21, 2025
"Kayla will answer everything you need to know and very quick and fast and so easy to talk to and answer any questions you need !!!"
"Thanks for taking the time to share your 5-star insurance experience with us, David! We’re so glad to hear Kayla provided quick, clear, and friendly assistance. I will be sure to pass along your kind words to her. Your satisfaction means everything to us!"
Adrian Lamphier
January 20, 2025
"They were very helpful and very informative. I appreciate them being straightforward and to the point and getting me good rates."
"Thank you, Adrian, for your kind words! We’re thrilled to hear that you found our team here at Thad Madsen State Farm helpful and straightforward. It’s our goal to provide clear communication and the best rates for our customers so we appreciate you sharing your positive insurance experience with us. If you ever have additional questions or need assistance, we’re always here to help!"
The3gunner
January 13, 2025
"Very helpful and friendly!"
"Thank you so much for taking the time to share your 5-star insurance review with us! Your support means the world to us!"
Linda Graham
January 8, 2025
"State Farm employees are always friendly & helpful. Enjoy doing business with them."
"Linda, thank you so much for the 5-Star review! We greatly appreciate you and your family. We look forward to serving you much more in the future!"
Jessica Cordell
January 3, 2025
"Taylor Grube was great to work with. Communicative and efficient, plus I was able to save quite a bit of money on my policies!"
"Thank you, Jessica, for your fantastic 5-star review! We're so glad to hear that Taylor was communicative and efficient, and that you were able to save money on your insurance policies. We appreciate your positive feedback and are always here to help with any future needs!"
Pamela Fondren
January 2, 2025
"Worked with Taylor and she was wonderful. Simple and easy. Saved us a lot of money. Highly recommend."
"Thank you, Pamela, for taking the time to share your positive insurance experience with us! We're thrilled to hear that Taylor made the process simple and easy, and that you were able to save money. Your recommendation means a lot to us. If you need anything else, don't hesitate to reach out—we're always here to help!"
Stacy Parsons
December 31, 2024
"Thad, Ashley, and the entire team with Thad Madsen's group were wonderful to work with on all of our policies. They were very kind, responsive, and provided great options, suggestions, and solutions to make sure our insurance needs were covered."
"Thank you so much for your kind words, Stacy! We're so glad to hear that Ashley, and the entire team here at Thad Madsen State Farm was able to assist you with all of your policies and provide great options and solutions. We truly appreciate your kind words and are happy to know that your insurance needs are well covered. We look forward to serving you for many years to come!"
Kyle Fondren
December 31, 2024
"Taylor G did an amazing job helping me and my family get set up with services. The process was clear and smooth. All of my questions were answered and then some. We do appreciate you all at the Odessa State Farm office."
"Thank you, Kyle, for your wonderful 5-star insurance review! We're thrilled to hear that Taylor provided you and your family with clear and smooth service, and that all of your questions were answered. We truly appreciate your kind words and are grateful for your trust in our Odessa State Farm office. If you need anything else, we're always here to help!"
Crystal Andrist
December 19, 2024
"Wendy at the Odessa State Farm office is the BEST! I shopped around not once, but twice this year trying to make the best decision on home/auto insurance. Wendy helped me with my quote both times. She spent the time needed to walk me through my current policy, other options available, and answered all my questions (trust me there were a LOT)! If you are looking for new insurance, I would 100% recommend calling Wendy and the team at State Farm in Odessa!"
"Thank you so much for taking the time to share your positive insurance experience with us, Crystal! Your support means the world to our team here at Thad Madsen State Farm. We look forward to serving you & all of your insurance needs for many years to come!"
Keatenns
November 6, 2024
"I’ve had an outstanding experience with State Farm in Odessa, and I can’t say enough good things about Kimberly Rider. From the moment I walked in, she made the process smooth and easy, always going above and beyond to help with my insurance needs. Kimberly is incredibly knowledgeable, patient, and truly cares about her clients. She took the time to answer all of my questions and made sure I understood my policy options. If you’re in need of reliable insurance service, I highly recommend reaching out to Kimberly at State Farm in Odessa—she’s a true professional and a pleasure to work with!"
"Thank you so much for your kind words, Keatenns! We're delighted to hear about your outstanding experience with Kimberly at our State Farm office in Odessa. It’s wonderful to know she went above and beyond to make your insurance process smooth and informative. Kimberly’s dedication to her clients truly shines through, and we’re so grateful to have her on our team. Thank you for the high recommendation—don’t hesitate to reach out if there’s anything more we can assist you with!"
Kenneth Morris
November 5, 2024
"Real good"
"We appreciate the 5-star insurance review, Kenneth! Thank you for sharing your positive experience with us!"
R&B
November 5, 2024
"Kayla is excellent!"
"Thank you for the 5-star insurance review, R&B! We’re thrilled to hear that Kayla provided excellent service. We'll be sure to share your kind words with her. If there's anything more we can do for you, don’t hesitate to reach out!"