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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Payton Everett Dodd

October 13, 2025

5  out of  5
rating by Payton Everett Dodd
"Ashley did an amazing job helping us through a claim after being hit! She thought of all the things we were forgetting in the moment, and went above and beyond to make sure we got taken care of quickly!"
We responded:
"Thank you so much for your kind words, Payton! We’re thrilled to hear that Ashley was able to guide you through the claim and make the process easier during a stressful time. Your trust means a lot, and we’re glad we could help!"
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David Bennetzen

October 9, 2025

5  out of  5
rating by David Bennetzen
"Taylor has been an absolute joy to work with and consistently works hard to fit our families insurance needs!"
We responded:
"David, thank you for your kind words! Taylor is a valued part of our team, and we’re thrilled she was able to help find the right insurance coverage for your family. We appreciate your continued trust and support!"
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Nick Carson

October 8, 2025

5  out of  5
rating by Nick Carson
"I came here to get insurance for my truck, life, and renters, and ended up bundling them all together. My cousin actually works here, so that’s how I found the place, but I’m really glad I went with her. She made the whole process super easy, walked me through every step, and explained things clearly so I always knew what was going on. She even took the time to explain what to expect during the third-party verification call so I felt confident and prepared. Overall, great experience — friendly, helpful, and professional service."
We responded:
"Nick, thank you for taking the time to share your positive experience! We’re happy to hear your cousin was able to help you get set up and make the process simple from start to finish. We truly value your trust and are glad to have you as part of our State Farm family!"
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arianna vannattan

October 8, 2025

5  out of  5
rating by arianna vannattan
"Speaking with ashley and get the breaking down on everything and the reason behind all the different choices was very very helpful! Not a lot of people will do that for you! She definitely makes sure you understand what you’re getting and why!"
We responded:
"Thank you so much, Arianna! We’re so glad Ashley was able to walk you through everything and make sure you felt confident in your choices. She really takes pride in helping our customers understand their coverage. We appreciate you choosing our office here at Thad Madsen State Farm!"
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Christian Hotchkin

October 8, 2025

5  out of  5
rating by Christian Hotchkin
"Ashley was such a delight to work with and she had no problem explaining anything i asked!"
We responded:
"Thank you so much for the kind words, Christian! We’re thrilled to hear that Ashley made the process easy and enjoyable for you. We appreciate you trusting us with your life insurance needs and look forward to serving you in the future!"
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Rosalie Cuda

October 8, 2025

5  out of  5
rating by Rosalie Cuda
"Wendy helped me with everything I need. She was very helpful"
We responded:
"Hi Rosalie! We’re thrilled to hear that Wendy was able to assist you! Thank you for taking the time to share your positive experience. We’re always here to support your insurance needs!"
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M Coones

October 3, 2025

5  out of  5
rating by M Coones
"State Farm is amazing and I appreciate every one at this office for all of their help with my insurance needs."
We responded:
"Thanks, M! We’re so happy you’ve had a positive experience with our team here at Thad Madsen State Farm. Your support and recommendation mean a lot to us! We will always be there for you and all of your insurance needs!"
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Vivian Garrett

October 3, 2025

5  out of  5
rating by Vivian Garrett
"Wendy was awesome as usual. Always very helpful and answers my questions with the best results! Thanks to her big 😊"
We responded:
"We really appreciate your feedback, Vivian! It’s wonderful to hear Wendy consistently delivers helpful guidance and excellent results. Thank you for trusting our team!"
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Midwest Molly

September 29, 2025

5  out of  5
rating by Midwest Molly
"Working with Wendy has been an absolute pleasure. Dealing with insurance can be scary and confusing sometimes. Wendy takes the time and effort to explain things clearly and thoughtfully and always makes sure that we are taken care of. If you’re looking for insurance, I highly recommend calling Wendy at Thad Madsen State Farm."
We responded:
"Thank you so much for your kind words, Molly! We’re thrilled to hear that Wendy was able to make the often confusing world of insurance easier and more clear for you. Our team takes pride in providing attentive and thoughtful service, and it’s wonderful to know that Wendy made your experience a positive one. Your recommendation means a lot to us, and we truly appreciate you trusting us with your insurance needs!"
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Aubrey Beard

September 29, 2025

5  out of  5
rating by Aubrey Beard
"Everyone at State Farm is always so helpful when I have an issue. They are a great team and always work with you to get the best deal!"
We responded:
"Thank you so much, Aubrey! We’re thrilled to hear that our team has been helpful and supportive whenever you’ve needed assistance. Your kind words mean a lot, and we truly appreciate your trust in us here at Thad Madsen State Farm!"
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aleem azam

September 20, 2025

5  out of  5
rating by aleem azam
"Always available to help, never waiting to talk to a person."
We responded:
"Thank you so much, Aleem! We’re thrilled to hear that our team has been readily available whenever you needed assistance. We truly appreciate your feedback and look forward to continuing to support your insurance needs!"
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Julie Sions

September 17, 2025

5  out of  5
rating by Julie Sions
"Taylor you were amazing and got it all fixed for me. It will make our lives so much easier. Thank you so much for your care and professionalism. Julie S"
We responded:
"Julie, thank you for your kind words! We’re so glad Taylor was able to help get everything taken care of and make things easier for you. We truly appreciate your trust in us and look forward to continuing to take care of your insurance needs!"
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tyler rose

August 21, 2025

5  out of  5
rating by tyler rose
"Wendy is great very friendly and helpful!"
We responded:
"Thanks so much for your feedback! We're thrilled to hear that Wendy provided you with such friendly and helpful service. We’re proud to offer affordable property and vehicle insurance backed by a team that truly cares. If you ever need assistance with coverage updates, quotes, or claims, our office is always here to help. Thanks again for choosing us for your home and auto insurance needs—your satisfaction means the world to us!"
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Abra Nelson

August 19, 2025

5  out of  5
rating by Abra Nelson
"I can not say enough good things about Taylor! She is always there to help me at the drop of a hat with any insurance need! I love working with Thad Madsen’s State Farm team!!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear how much you enjoy working with Taylor and the rest of our Thad Madsen State Farm team. Providing fast, friendly, and reliable help with your insurance needs—whether it’s auto, home, renters, or life insurance—is exactly what we strive for every day. Your loyalty and trust mean everything to us!"
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Taylor Reed

July 29, 2025

5  out of  5
rating by Taylor Reed
"As for me and Trevor, we have had great experiences all around - both personal and business policies! We generally see/speak with Taylor, which she has been amazing help! She has been eager to help with anything and everything we throw her way, as well as very quick/responsive! For the other employees we have encountered, they have all been very welcoming and helpful!"
We responded:
"Hi Taylor! Thank you so much for the kind words and for taking the time to share your positive experience with us! We're so happy to hear that both you and Trevor have had great experiences with us across the board. Taylor truly goes above and beyond, and we’re thrilled to know her responsiveness and support have made a difference for you. We appreciate your trust in us for both your personal and business policies, and we’re always here whenever you need us!"
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Cheyenne Begeman

July 29, 2025

5  out of  5
rating by Cheyenne Begeman
"Ashley was incredibly helpful, knowledgeable, and very easy to work with. The process was so quick and enjoyable!"
We responded:
"Thank you so much for the great review, Cheyenne! We're so glad to hear that Ashley was able to make the process quick, smooth, and enjoyable for you. Her knowledge and care truly make all the difference, and we’re happy you had such a positive experience securing your life insurance. We will always be there for you!"
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Vickie Barker

July 29, 2025

5  out of  5
rating by Vickie Barker
"Wendy was a pleasure to work with. She made switching to State Farm a smooth and easy transition. Everyone in the office is friendly and helpful. I would recommend Thad Madsen State Farm to anyone needing a respectable, reliable insurance company."
We responded:
"Thank you so much, Vickie! We’re thrilled to hear Wendy made your transition to State Farm seamless—it means a lot to know you felt supported throughout the process. We truly appreciate your recommendation and look forward to continuing to serve you and all of your insurance needs for many years to come!"
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King Kids

July 24, 2025

5  out of  5
rating by King Kids
"Got everything completely squared away for 4 vehicles and home in 24 hours! Pricing was very competitive, and they were very professional and friendly. Highly recommended."
We responded:
"Thank you so much for the kind words! We're thrilled we could get everything squared away so quickly for your vehicles and home—and at a competitive rate too! Our team here at Thad Madsen takes pride in delivering friendly, efficient service, and it means a lot to know we hit the mark. We truly appreciate the positive recommendation and look forward to being here whenever you need us!"
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Kory Gallagher

July 21, 2025

5  out of  5
rating by Kory Gallagher
"Just switched to state farm!!! Taylor helped me with the switch she is extremely friendly and helpful! Had answers to all my questions and is always quick to respond when I have extra questions. i am so happy with the service im receiving would highly recommend"
We responded:
"Thanks so much for the kind words, Kory! We’re thrilled to have you as a part of our State Farm family. Taylor and the team are here anytime you need help or have questions. We’re excited to support you and look forward to being your trusted insurance team for years to come!"
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Colby Dowell

July 7, 2025

5  out of  5
rating by Colby Dowell
"Great service and clear communication made my switch to State Farm an easy transaction."
We responded:
"Thank you for the kind words! We're glad to hear that our clear communication and great service made your switch to State Farm smooth and easy. We appreciate your trust and look forward to serving you!"
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Israel Allen

July 2, 2025

5  out of  5
rating by Israel Allen
"Wendy is always amazing and very helpful! We have had a great experience with this office from day one."
We responded:
"Thank you for the kind words! We’re so glad to hear that Wendy has consistently provided amazing and helpful service. It’s wonderful to know you’ve had a great experience with our office from the very beginning—we truly appreciate your continued trust and support!"
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Joeseph Quinn

June 19, 2025

5  out of  5
rating by Joeseph Quinn
"Thad Madsen was recommended to me by a family member who only had great experiences. I've been with them for about a year and I personally have only had great experiences. They are very professional and willing to help in any circumstance."
We responded:
"Thank you for sharing your experience! We’re so glad you joined us through a family recommendation and that your time with Thad Madsen and the team has been just as positive. Providing professional, reliable service is what we strive for, and we truly appreciate your trust and continued support!"
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TERRY HODGES

June 17, 2025

5  out of  5
rating by TERRY HODGES
"Ashley made it easy. No pressure. Very professional. Saved me money for the same coverage."
We responded:
"Thank you for the great feedback! We’re glad to hear Ashley made the process easy and pressure-free while helping you save money without sacrificing coverage. We appreciate your trust and are here whenever you need us!"
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John Teater

June 13, 2025

5  out of  5
rating by John Teater
"Across the board every team member helps and always takes care of our needs. They are responsive and listen to your insurance needs and find policies to protect your property. Thank you Thad and your team!"
We responded:
"Thank you so much, John! We truly appreciate your kind words and thoughtful review. It means a lot to hear that our team has been responsive and helpful in meeting your insurance needs. Our entire team here at Thad Madsen State Farm is grateful for your trust, and we’re always here to protect what matters most to you!"
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Angelia Midkiff

June 4, 2025

5  out of  5
rating by Angelia Midkiff
"Outstanding Service from Ashley! I can’t say enough great things about working with Ashley at Thad Madson State Farm. From the very beginning, she was incredibly helpful, taking the time to explain everything in a way that was clear and easy to understand. Her communication was top-notch—she was always quick to respond, thorough with her answers, and made sure I was never left wondering about the next steps. What really stood out was her knowledge. Ashley clearly knows her stuff and was able to walk me through the details of my policies with confidence and accuracy. She anticipated my questions before I even asked them and made the whole process smooth and stress-free. Perhaps most impressive was her follow-up. Ashley stayed in touch throughout, making sure everything was completed and that I had what I needed. That level of care and attention is rare and truly appreciated. If you're looking for someone who is professional, knowledgeable, and genuinely cares about helping you, Ashley is the one to talk to. Thank you for the outstanding service!"
We responded:
"Hi Angelia! Wow — thank you so much for your incredibly kind words! We're thrilled to hear that Ashley provided such an outstanding insurance experience for you. She truly takes pride in delivering top-notch service, and it's wonderful to know that her knowledge, communication, and follow-through made such a positive impact. We’re so lucky to have her on our team, and even more grateful to have clients like you. Thank you again for taking the time to share your positive experience — we will always be there for you!"