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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cameron Ayres

November 30, 2023

5  out of  5 rating by Cameron Ayres
"Ashley and Thad were both extremely helpful, and kind. They got me in and out as quickly and effectively as possible. Full respect for them both"
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tina caton

November 8, 2023

5  out of  5 rating by tina caton
"I have my insurance with State Farm, and I am very pleased with the good work they have done for me. Thank you State Farm."
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Xiomara Saenz

September 27, 2023

5  out of  5 rating by Xiomara Saenz
"Called for quote and Ashley provided all the information I needed plus savings to make my switch. She was very helpful and great customer service. Love having an agency in town."
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Ronda Romeo

September 15, 2023

5  out of  5 rating by Ronda Romeo
"Best insurance in town! Thanks Kim Rider"
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Rachel Gervy

September 8, 2023

5  out of  5 rating by Rachel Gervy
"Taylor at State Farm is the most incredible person ever. She helped us through our first accident ever with everything of what to do and where to go as we had no idea. I definitely recommended this place to anyone as Thad will also contact you one on one if Taylor isn't there to help. And they offer discounts for good driving. Who doesn't want to save money 🤑"
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Nick C

August 29, 2023

5  out of  5 rating by Nick C
"Very friendly, and they always go the extra mile."
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Makaela Block

August 29, 2023

5  out of  5 rating by Makaela Block
"Taylor Grube is the best! She’s gone above and beyond to help me with my claim and she was super helpful when I was setting up my policy in the beginning!"
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Sheena Robinson

August 25, 2023

5  out of  5 rating by Sheena Robinson
"I am a new customer with this branch but their entire staff is extremely polite, helpful, knowledgeable, and courteous! So glad I made the change to Thad’s team."
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John Carmody

July 31, 2023

5  out of  5 rating by John Carmody
"The Madsen State Farm Agency is the place to go for outstanding service and expertise. Thad and his staff go to any length to help their customers and ensure that their lives are enhanced through recommended coverages. Thad, Kim, Ashley, Taylor, and Wendy are the very best. It's all about caring and relationships at the Madsen Agency."
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Allison Lundquist

June 26, 2023

5  out of  5 rating by Allison Lundquist
"We have all of our insurance with Thad! He is wonderful and so is his office staff! They answer all of my questions and help me with anything when I call!"
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Lacinda Shelton

June 3, 2023

5  out of  5 rating by Lacinda Shelton
"Called to get a quote and was helped immediately! Thad was very patient as I wasn’t fully prepared with some information he needed! I was able to provide what else was needed through text and he called me later in the day to give me some quotes! His team is also great, after few phone calls we were able to get insurance started immediately and we are now good to go! Couldn’t ask for a better agent! Thanks Thad 👏👏"
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selena bibee

May 31, 2023

5  out of  5 rating by selena bibee
"Love love love my insurance people !! I would definitely recommend them to anyone ! Taylor has been the most helpful and patient with me and My fiancé And I couldn’t think about switching to anyone else ❤️"
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Carter Westerhold

May 25, 2023

5  out of  5 rating by Carter Westerhold
"Wendy is awesome and takes care of me the best. Lot of trust."
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joann miller

May 23, 2023

5  out of  5 rating by joann miller
"Wendy Kratz is my agent and she has been excellent. If you call wendy you never have to worry about getting things accomplished."
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Judith Bines

May 23, 2023

5  out of  5 rating by Judith Bines
"Wendy Kratz is my agent and she is amazing. I never worry about my insurance"
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Kristyn Boehmer

May 16, 2023

5  out of  5 rating by Kristyn Boehmer
"Thad made everything super easy and made sure I understood everything. If you’re looking for any insurance coverage or help, give Thad a call!"
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Elijah Peppers

May 11, 2023

5  out of  5 rating by Elijah Peppers
"Wendy and Taylor helped me with my quotes and getting insurance on my first car. They worked with me and helped me find all the options to get the lowest rate possible. Couldn’t possibly have had a better experience!!!"
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Lori Smith

April 4, 2023

5  out of  5 rating by Lori Smith
"Thad Madsen - State Farm Insurance is our go-to for insurance! Wendy is phenomenal to work with and so knowledgeable! We recommend this team to everyone!"
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Britny Smith

March 30, 2023

5  out of  5 rating by Britny Smith
"The entire staff at Thad Madsen's office is wonderful. They are all so nice. I work primarily with Wendy and she goes above and beyond. She is excellent at explaining insurance coverages and will help work within your budget."
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Kole Johnson Hanna

March 28, 2023

5  out of  5 rating by Kole Johnson Hanna
"Ashley Kleoppel was awesome to work with and provided excellent customer service, and also was very knowledgeable about any questions I had"
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Taylor Kratz

March 28, 2023

5  out of  5 rating by Taylor Kratz
"Thad Madsen and his team always go above and beyond for their clients. Whenever we have had issues, they work around our crazy schedule to make sure we are taken care of; even if it's after business hours. Highly recommend to anyone who needs an agent in your corner!"
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Mike Bara

March 27, 2023

5  out of  5 rating by Mike Bara
"Always easy to contact. Explains the details very well. Thad and his staff are some of the best we've dealt with when it comes to our insurance needs."
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Carolyn Hawkins

March 27, 2023

5  out of  5 rating by Carolyn Hawkins
"Great customer service Thank you"
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Mike Null

March 24, 2023

5  out of  5 rating by Mike Null
"All the girls are so nice! Great office!"
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Chris Wilcoxson

March 22, 2023

5  out of  5 rating by Chris Wilcoxson
"Highly recommend Thad and his team for your insurance needs. They are all very knowledgeable and helpful. They all go above and beyond for there customers. Ashley was so helpful in explaining to me all the benefits my new state farm credit card has!"